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Refund Products

The majority of our payment products allow you to refund a payment your consumer has done directly. The refund will be performed using the same channel on which the payment was done. For some payment products though this is not possible. In that case another channel needs to be used to refund your consumer. The system will automatically select the most appropriate means to refund the transaction based on the payment product that was used for the payment and the currency and the country of the payment.

Our system will return a refundProductId to indicate through which means the refund will be processed. Below you find the refund products which are used to refund your consumers, after you have requested a refund using the create refund API. For details with regards to which payment products support refunds, please refer to our extensive product documentation.

bankRefundMethodSpecificOutput
refundProductId Refund Payment Product
1001 Bank Refund
1002 Bank Refund Australia
1027 Bank Refund Brazil
1035 Bank Refund Canada
1028 Bank Refund China
1019 Bank Refund Czech Republic
1005 Bank Refund Denmark
1030 Bank Refund Hong Kong
1021 Bank Refund Hungary
1036 Bank Refund Indonesia (IDR)
1037 Bank Refund Indonesia (USD)
1016 Bank Refund Japan
1038 Bank Refund Malaysia
1032 Bank Refund New Zealand
1011 Bank Refund Norway
1039 Bank Refund Philippines
1024 Bank Refund Poland
1043 Bank Refund Romania
1042 Bank Refund Romania (EUR)
1034 Bank Refund Singapore
1026 Bank Refund South Africa
1013 Bank Refund Sweden
1014 Bank Refund Switzerland
1031 Bank Refund Taiwan
1041 Bank Refund Thailand
1015 Bank Refund United Kingdom
1040 Refund Wallets
1070 SEPA Bank Refund
cardRefundMethodSpecificOutput
refundProductId Refund Payment Product
2 American Express
140 Argencard
146 Aura
135 Cabal
130 Carte Bancaire
162 Clarin 365
159 Club Arnet
157 Club La Nacion
161 Club La Voz
158 Club Personal
160 Club Speedy
141 Consumax
155 Coopeplus
150 Credencial
153 Credimas
132 Diners Club
128 Discover
147 ELO
156 Favacard
163 Hiper
148 Hipercard
139 Italcred
125 JCB
152 Kadicard
151 Lider
164 MIR
117 Maestro
142 Mas
3 Mastercard
10 Mastercard
113 Mastercard
119 Mastercard Debit
136 Naranja
145 Nativa
137 Nevada
154 Nexo
144 Pyme Nacion
149 Tarjeta Shopping
188 Troy
120 UATP
56 UnionPay ExpressPay
1 Visa
9 Visa
111 Visa
123 Visa
114 Visa Debit
122 Visa Electon
127 Visa Electon
cashRefundMethodSpecificOutput
refundProductId Refund Payment Product
1501 Western Union
eInvoiceRefundMethodSpecificOutput
refundProductId Refund Payment Product
9000 Arvato
9001 Arvato
eWalletRefundMethodSpecificOutput
refundProductId Refund Payment Product
861 AliPay
864 AliPay Recurring
869 China UnionPay
875 DANA
876 kakaopay
882 Net Banking
840 PayPal
8580 QIWI Wallet/Kiosk
806 Trustly
430 UnionPay SecurePay
863 WeChat Pay
841 WebMoney
849 Yandex
mobileRefundMethodSpecificOutput
refundProductId Refund Payment Product
302 Apple Pay
303 Apple Pay
304 Apple Pay
305 Apple Pay
320 Google Pay
321 Google Pay
322 Google Pay
323 Google Pay