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Get customer details

POST https://{domainname}/v1/{merchantId}/products/{paymentProductId}/customerDetails

Products

Products is your entry on all things related to payment products. You will be able to retrieve all relevant payment products, based on your configuration and provided filters, their associated fields and potential directories. You can retrieve all of the information in one call or do calls on individual payment products. The data returned is designed to give you all the required information to build up your interface towards your consumers in a dynamic fashion. By doing it like that you know that you will be ready for future changes and new payment products without much effort.

Request

Which fields are required depend on the country code. This can determined by performing a getPaymentProduct call and supplying the country code. Each payment product field with the property usedForLookup set to true should be submitted in the request with a valid value.

PayloadGetCustomerDetailsRequest

Input for the retrieval of a customer's details.

Properties
Property Type Required Details
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Description

The code of the country where the customer should reside.
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Description

A list of keys with a value used to retrieve the details of a customer. Depending on the country code, different keys are required. These can be determined with a getPaymentProduct call and using payment product properties with the property usedForLookup set to true.
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  • SDK Object type
    KeyValuePair
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Description

Name of the key or property
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Description

Value of the key or property

Request example

SDK: Ruby

This scenario you will probably use the most

  • values = []
    
    value1 = Domain::KeyValuePair.new
    value1.key = 'fiscalNumber'
    value1.value = '01234567890'
    
    values << value1
    
    body = Domain::GetCustomerDetailsRequest.new
    body.country_code = 'SE'
    body.values = values
    
    response = client.v1.merchant('merchantId').products.customer_details(9000, body)
    

Responses

Please find below an overview of the possible responses.

Response 200 - OKGetCustomerDetailsResponse

Personal information and address data related to the data in the request is returned.

Properties
Property Type Required Details
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Description

The city in which the customer resides.
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Description

The country in which the customer resides.
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Description

The email address registered to the customer.
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Description

The first name of the customer
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Description

The fiscal number (SSN) for the customer.
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Description

The code of the language used by the customer.
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Description

The phone number registered to the customer.
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Description

The street on which the customer resides.
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Description

The surname or family name of the customer.
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Description

The ZIP or postal code for the area in which the customer resides.

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "fiscalNumber" : "01234567890",
        "city" : "Stockholm",
        "street" : "Gustav Adolfs torg 22",
        "zip" : "111 52",
        "firstName" : "Gustav",
        "surname" : "Adolfs",
        "emailAddress" : "gustav.adolfs@stockholm.se",
        "phoneNumber" : "0123456789",
        "languageCode" : ""
    }
    

Response 400 - Bad requestErrorResponse

The request is missing required values or no information could be found with the input data.

Properties
Property Type Required Details
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Description

Unique reference, for debugging purposes, of this error response
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Description

List of one or more errors
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Description

Contains detailed information on one single error.
  • SDK Object type
    APIError
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Description

Category the error belongs to. The category should give an indication of the type of error you are dealing with. Possible values:
  • CONNECT_PLATFORM_ERROR - indicating that a functional error has occurred in the Connect platform.
  • PAYMENT_PLATFORM_ERROR - indicating that a functional error has occurred in the Payment platform.
  • IO_ERROR - indicating that a technical error has occurred within the Connect platform or between Connect and any of the payment platforms or third party systems.
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Description

Error code
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Description

HTTP status code for this error that can be used to determine the type of error
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Description

ID of the error. This is a short human-readable message that briefly describes the error.
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Description

Human-readable error message that is not meant to be relayed to customer as it might tip off people who are trying to commit fraud
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Description

Returned only if the error relates to a value that was missing or incorrect.
Contains a location path to the value as a JSonata query.
Some common examples:
  • a.b selects the value of property b of root property a,
  • a[1] selects the first element of the array in root property a,
  • a[b='some value'] selects all elements of the array in root property a that have a property b with value 'some value'.
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Description

ID of the request that can be used for debugging purposes

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "errorId" : "657b10da-d2f9-4088-a948-bf190ef516b1-00000312",
        "errors" : [
            {
                "code" : "1214",
                "id" : "CUSTOMER_DETAILS_NOT_FOUND",
                "message" : "No customer details could be found with the provided data."
            }
        ]
    }
    

Response 404 - Not foundErrorResponse

The paymentProductId you submitted does not exist.

Properties
Property Type Required Details
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Description

Unique reference, for debugging purposes, of this error response
close

Description

List of one or more errors
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Description

Contains detailed information on one single error.
  • SDK Object type
    APIError
close

Description

Category the error belongs to. The category should give an indication of the type of error you are dealing with. Possible values:
  • CONNECT_PLATFORM_ERROR - indicating that a functional error has occurred in the Connect platform.
  • PAYMENT_PLATFORM_ERROR - indicating that a functional error has occurred in the Payment platform.
  • IO_ERROR - indicating that a technical error has occurred within the Connect platform or between Connect and any of the payment platforms or third party systems.
close

Description

Error code
close

Description

HTTP status code for this error that can be used to determine the type of error
close

Description

ID of the error. This is a short human-readable message that briefly describes the error.
close

Description

Human-readable error message that is not meant to be relayed to customer as it might tip off people who are trying to commit fraud
close

Description

Returned only if the error relates to a value that was missing or incorrect.
Contains a location path to the value as a JSonata query.
Some common examples:
  • a.b selects the value of property b of root property a,
  • a[1] selects the first element of the array in root property a,
  • a[b='some value'] selects all elements of the array in root property a that have a property b with value 'some value'.
close

Description

ID of the request that can be used for debugging purposes

Response example

SDK: Ruby

This scenario you will probably use the most

  • {
        "errorId" : "657b10da-d2f9-4088-a948-bf190ef516b1-00000312",
        "errors" : [
            {
                "code" : "1070",
                "message" : "UNKNOWN_PAYMENT_PRODUCT_ID"
            }
        ]
    }